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Fresair, LLC. Privacy Policy

Last updated: March 25, 2025

Fresair, LLC. (“Fresair,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you use our website, services, or interact with our marketing communications, including SMS messaging.

By using the Fresair website (the “Service”), you agree to the collection and use of information in accordance with this policy.

Information We Collect

While using our Service, we may collect personal information you voluntarily provide, such as:

  • Name

  • Email address

  • Telephone number

  • Shipping or billing address

 

We also automatically collect certain data (“Log Data”) including:

  • IP address

  • Browser type and version

  • Time and date of visit

  • Pages viewed

  • Time spent on pages

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Operate and enhance the Service

  • Remember your preferences

  • Track items added to your cart

  • Identify abandoned carts

Abandoned Cart Tracking via SMS

Fresair’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information may be used to trigger cart reminder messages via SMS if you have opted in to receive text messages from us.

You may adjust your browser settings to disable cookies; however, doing so may affect the functionality of the site.

SMS Messaging and Opt-In Data

When you opt in to receive SMS messages from Fresair, you agree to receive text communications, including updates, promotions, and reminders related to your interactions with our brand.

We collect and use your mobile number for the purpose of:

  • Sending order and shipping updates

  • Offering exclusive deals and offers

  • Delivering cart reminders and relevant product information

SMS Compliance & Data Use
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties or used for purposes unrelated to our SMS program.

You may opt out of SMS messages at any time by replying STOP to any message. Standard message and data rates may apply.

How We Use Your Information

We use collected information to:

  • Process orders and fulfill purchases

  • Send transactional emails or texts

  • Provide customer support

  • Improve our products, services, and website

  • Personalize your shopping experience

  • Send marketing communications (if you’ve opted in)

Third-Party Services

We may work with third-party service providers to help operate our website and fulfill services (such as payment processing, email delivery, SMS messaging, and analytics). These partners are only granted access to the information necessary to perform their tasks and are contractually obligated to protect your data.

If we share data with non-affiliated third parties for marketing or analytics purposes, this does not include SMS opt-in data or consent, which is never sold or shared.

Location-Based Services

If you enable location-based services or features, we may collect information about your device’s location to improve service functionality (e.g., recommending local dealers). You can disable location tracking in your device settings at any time.

Security

We take commercially reasonable steps to protect your personal information. However, no method of electronic transmission or storage is 100% secure. By using our Service, you acknowledge and accept this risk.

Links to Third Party Sites

Our website may contain links to third-party websites not operated by Fresair. We are not responsible for their privacy practices or content. Please review their privacy policies separately.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have unintentionally collected data from a minor, please contact us and we will promptly delete it.

Your Rights & Choices

You may:

  • Opt out of marketing communications at any time

  • Request access to, correction, or deletion of your personal data

  • Disable cookies through your browser settings

  • Update or manage your communication preferences via links in emails or by texting STOP to unsubscribe from SMS

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.

Contact US

If you have any questions about this Privacy Policy, please contact us.

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising purposes. To learn more, visit our Privacy Policy page.