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Maintenance: Control Panel

The control panel controls all the product functions. The panel is equipped with an internal safety circuit against motor and pump short-circuits. Should your unit stop working, always check the fan motor and pumps first. The control panel may turn off, protecting itself against some other electrical defects. If the control panel is completely dead, […]

Maintenance: Float Sensor

The sensor buoy is attached to the water tank and monitors the water level. If the tank is full and the low water warning light remains on, check that the sensor is inserted correctly in the reservoir with the green dot facing up. If the sensor is inserted correctly and the light remains on it […]

Maintenance: Return Pump

The return pump is located in the tray and returns excess water to the reservoir. We recommend replacing the injection pump every 12 months. More information can be found in the maintenance section of the owner’s manual. 

Maintenance: Injection Pump

The injection pump is located on the outside of the water reservoir and sends water to the Fresair unit. We recommend replacing the injection pump every 12 months. More information can be found in the maintenance section of the owner’s manual. 

Maintenance: Tray Pre-Filter

The Tray Pre-Filter is located in the tray and is responsible for a second filtering process, avoiding the entry of dirt into the pump, protecting the pump from clogging and breaking down. We recommend inspecting and gently washing the filter every 6 months. Dirt can gradually accumulate which over time lowers the equipment’s performance and […]

Maintenance: Tray Internal Filter

An internal filter located in the tray which is responsible for filtering the excess water descending from the straw filter. The water is then recycled and returned to the water reservoir. We recommend inspecting and gently washing the filter every 6 months. Excess amounts of dirt could prevent water from cycling through, possibly cause water […]

Maintenance: Evaporative Straw Filter

The evaporative straw or pine filter is located in the tray, external air is pulled through the moistened straw causing evaporation over a large surface area resulting in the cooling of the passing air which is delivered to the internal vents. It also filters out dust, insects, and acts as a humidifier in very low […]

Maintenance: Fan

The fan is located in the center of the tray, the fan draws in external air and blows internal air through the 4 directional vents. More information can be found in the maintenance section of the owner’s manual. 

Troubleshooting: Unit not producing cool air

The fan/motor may have shifted (likely during transit). To remedy this, please remove the top cover, then remove the cover over the fan and inspect to see if the fan blades can turn freely. Once identified, replace both covers and test the unit.

Troubleshooting: Winterize your system

Complete the steps below to successfully winterize your system. First you’ll need to drain the water from your system, simply run the unit until the low water indicator comes on and both pumps automatically shut off. This is recommended when your Fresair will not be in use for an extended period of time.

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